Client Executive
- Are you a customer focused individual looking to take the next step in your career?
- Flexible Working Arrangements – work at our Canberra CBD Office and home
- Aon offers flexible working arrangements, and are open to part-time applications
HIA Insurance Services (HIAIS) is a specialist insurance broker, providing insurance products and risk advice to the residential building industry. Formed in 1984, HIAIS is as a joint venture between two leaders in their respective industries, Aon and the Housing Industry Association (HIA).
Client Executive | Canberra
Do you have the drive, focus and ambition to learn?
We have an exciting opportunity for a customer focused and relationship driven individual to join our close knit HIA Team. We are open to both full or part time applications for this Canberra HIA role.
Joining a high performing team, the Client Executive will be responsible for dealing with the insurance policies for new clients and renewals of existing HIAIS clients.
This is the perfect role for someone who is looking to grow their insurance career in a challenging, fast paced and collaborative environment.
What the day will look like
- Building strong rapport via phone and email with each client through listening to their ongoing insurance or risk needs and wants.
- Providing on the spot support to client queries, as well managing multiple ongoing communication with more complex enquiries from time to time.
- Asking thorough questions about each client’s requirements and providing suitable education on additional HIAIS products and services to create sales opportunities.
- Regularly collaborating with the Client Manager and other colleagues regarding your ongoing workload, development and client needs.
- Responsible for Credit control of client invoicing i.e. debt management, payment enquiries and settlements.
- Opportunity to be in a role that progresses into sales, client work with a small portfolio across multiple products including home warranty and construction
Skills and experience that will lead to success
This position will suit someone with the following experience:
- Understanding of or willingness to learn financial or accounting documents such as Balance Sheets, Profit & Loss Statements or Loan Documentation
- Experience within finance administration, customer experience or financial services preferred
- Insurance industry experience or a passion for our products, helping clients and insurance
- Tier 1 Accreditation or willingness to obtain immediately.
- Strong experiences using software programs, such as CRM and Microsoft office suite.
- Ability to multi-task and complete various complexity of tasks to deadlines.
- Capability to assess, and complete, work with a high level of attention to detail.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
#Aoncareers #HIAIS #LI-PS3
- Are you a customer focused individual looking to take the next step in your career?
- Flexible Working Arrangements – work at our Canberra CBD Office and home
- Aon offers flexible working arrangements, and are open to part-time applications
HIA Insurance Services (HIAIS) is a specialist insurance broker, providing insurance products and risk advice to the residential building industry. Formed in 1984, HIAIS is as a joint venture between two leaders in their respective industries, Aon and the Housing Industry Association (HIA).
Client Executive | Canberra
Do you have the drive, focus and ambition to learn?
We have an exciting opportunity for a customer focused and relationship driven individual to join our close knit HIA Team. We are open to both full or part time applications for this Canberra HIA role.
Joining a high performing team, the Client Executive will be responsible for dealing with the insurance policies for new clients and renewals of existing HIAIS clients.
This is the perfect role for someone who is looking to grow their insurance career in a challenging, fast paced and collaborative environment.
What the day will look like
- Building strong rapport via phone and email with each client through listening to their ongoing insurance or risk needs and wants.
- Providing on the spot support to client queries, as well managing multiple ongoing communication with more complex enquiries from time to time.
- Asking thorough questions about each client’s requirements and providing suitable education on additional HIAIS products and services to create sales opportunities.
- Regularly collaborating with the Client Manager and other colleagues regarding your ongoing workload, development and client needs.
- Responsible for Credit control of client invoicing i.e. debt management, payment enquiries and settlements.
- Opportunity to be in a role that progresses into sales, client work with a small portfolio across multiple products including home warranty and construction
Skills and experience that will lead to success
This position will suit someone with the following experience:
- Understanding of or willingness to learn financial or accounting documents such as Balance Sheets, Profit & Loss Statements or Loan Documentation
- Experience within finance administration, customer experience or financial services preferred
- Insurance industry experience or a passion for our products, helping clients and insurance
- Tier 1 Accreditation or willingness to obtain immediately.
- Strong experiences using software programs, such as CRM and Microsoft office suite.
- Ability to multi-task and complete various complexity of tasks to deadlines.
- Capability to assess, and complete, work with a high level of attention to detail.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
#Aoncareers #HIAIS #LI-PS3
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