Meter Reading Supervisor
Job no: 1763
Category: Meter Reading
- Leadership development Opportunity based in Balcatta
- Permanent role with flexible work arrangements offered
- $112,195 plus Super
About the role
An exciting, permanent leadership development opportunity is available to lead and manage a team responsible for undertaking the meter reading program and related customer processes within the Perth Metropolitan Area, based at our Balcatta office. This role offers a chance to showcase your creativity and innovation while driving efficiency in planning and delivering effective Metro meter reading .
Who are we?
When you join Water Corporation, you play an important role for the people of WA. Our services are essential for life - everyday, millions of Western Australians rely on us to deliver and manage water across our state.
If you’re driven to make a meaningful contribution, you’ve come to the right place.
Real benefits that matter
- Real flexibility with options to work from home, 9-day fortnight, flexible work hours
- Two well-being days each year to do whatever you need to do to feel good
- Access to long service leave pro rata after 3 years of service
- Generous co-contribution superannuation scheme, which offers up to 15.5%. This includes an 11.5% standard employer contribution, plus an additional 2% employer co-contribution that matches your own 2% contribution.
- Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave
Discover more benefits we offer to support the unique and individual ways our employees live.
What you can expect with this role
- Lead and manage a team that undertakes meter reading functions and associated customer processes in accordance with legislative, system and customer protocols.
- Manages the team’s OHS Management System and related processes & practices; and provides visible leadership in support of safety.
- Accountable to manage the development and deployment of people to ensure the team has the capability to deliver required business outcomes.
- Accountable for financial and business performance of the team, including operating costs, efficient use of resources and meeting performance targets and objectives.
- Manage the Performance Management process to build competence and achieve on-going improvement in individual performance
- Identify and develop business process change in accordance with the section’s process accountabilities.
- Create and maintain strong relationships and linkages with the Customer Billing and Assurance Branch, Contact Centre and other key internal stakeholders.
About you
- Tertiary (Post-Secondary) level qualification in a commerce, business or relevant discipline, or substantial experience in providing and coordinating customer related field services.
- Demonstrated experience in managing, leading, developing and deploying people to enhance business capability.
- Advanced interpersonal, influencing, negotiation and stakeholder management skills.
- Demonstrated high level of customer orientation and service.
- Broad knowledge of meter related policies, procedures and practices.
- Considerable experience in work scheduling and resource management.
- Demonstrates relevant understanding of and commitment to the Corporation’s OH&S policies and systems.
Sound like a match? Apply today
If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role.
Applications close 25th March 2025
As part of the recruitment process you will be required to complete Pre-Employment screening which may include a medical, qualification check police clearance and Australian working rights check.
We reserve the right to withdraw this ad prior to the closing date.
Our commitment to a diverse and inclusive workplace:
Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.
We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.
We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.
Applicants with disability who require adjustments, or alternative methods of communication in the recruitment process, can contact a Recruitment Officer at recruitment@watercorporation.com.au or 9420 2000.
To read our diversity and inclusion statement, please visit our website
Job no: 1763
Category: Meter Reading
- Leadership development Opportunity based in Balcatta
- Permanent role with flexible work arrangements offered
- $112,195 plus Super
About the role
An exciting, permanent leadership development opportunity is available to lead and manage a team responsible for undertaking the meter reading program and related customer processes within the Perth Metropolitan Area, based at our Balcatta office. This role offers a chance to showcase your creativity and innovation while driving efficiency in planning and delivering effective Metro meter reading .
Who are we?
When you join Water Corporation, you play an important role for the people of WA. Our services are essential for life - everyday, millions of Western Australians rely on us to deliver and manage water across our state.
If you’re driven to make a meaningful contribution, you’ve come to the right place.
Real benefits that matter
- Real flexibility with options to work from home, 9-day fortnight, flexible work hours
- Two well-being days each year to do whatever you need to do to feel good
- Access to long service leave pro rata after 3 years of service
- Generous co-contribution superannuation scheme, which offers up to 15.5%. This includes an 11.5% standard employer contribution, plus an additional 2% employer co-contribution that matches your own 2% contribution.
- Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave
Discover more benefits we offer to support the unique and individual ways our employees live.
What you can expect with this role
- Lead and manage a team that undertakes meter reading functions and associated customer processes in accordance with legislative, system and customer protocols.
- Manages the team’s OHS Management System and related processes & practices; and provides visible leadership in support of safety.
- Accountable to manage the development and deployment of people to ensure the team has the capability to deliver required business outcomes.
- Accountable for financial and business performance of the team, including operating costs, efficient use of resources and meeting performance targets and objectives.
- Manage the Performance Management process to build competence and achieve on-going improvement in individual performance
- Identify and develop business process change in accordance with the section’s process accountabilities.
- Create and maintain strong relationships and linkages with the Customer Billing and Assurance Branch, Contact Centre and other key internal stakeholders.
About you
- Tertiary (Post-Secondary) level qualification in a commerce, business or relevant discipline, or substantial experience in providing and coordinating customer related field services.
- Demonstrated experience in managing, leading, developing and deploying people to enhance business capability.
- Advanced interpersonal, influencing, negotiation and stakeholder management skills.
- Demonstrated high level of customer orientation and service.
- Broad knowledge of meter related policies, procedures and practices.
- Considerable experience in work scheduling and resource management.
- Demonstrates relevant understanding of and commitment to the Corporation’s OH&S policies and systems.
Sound like a match? Apply today
If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role.
Applications close 25th March 2025
As part of the recruitment process you will be required to complete Pre-Employment screening which may include a medical, qualification check police clearance and Australian working rights check.
We reserve the right to withdraw this ad prior to the closing date.
Our commitment to a diverse and inclusive workplace:
Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.
We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.
We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.
Applicants with disability who require adjustments, or alternative methods of communication in the recruitment process, can contact a Recruitment Officer at recruitment@watercorporation.com.au or 9420 2000.
To read our diversity and inclusion statement, please visit our website
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