Senior Marketing & Digital Leader


Job no: 1434

Category: Marketing, Brand & Customer Strategy

  • Senior Marketing and Digital role leading team of ~40
  • Prominent WA brand and purpose driven organisation
  • Permanent opportunity with flexible working options

About the role

This senior position leads a team of ~ 40, with extensive depth and breadth. Responsible for Brand, Marketing, Digital Products, Community Partnerships and Schools Education. You’ll be the custodian of the Water Corporation Brand and responsible for the development and execution of our Brand and Digital Strategies to support business objectives and deliver on our Customer Strategy. You’ll have demonstrated experience in digital product strategy with the ability to champion the design, delivery and optimisation of public websites and customer portals to drive customer experience, security, performance and internal process efficiency.

As an experienced leader, you’ll align and inspire your teams to be trusted advisors in their chosen field and develop your leaders to ensure succession. You’ll aim to optimise efforts based on what matters most to customers, as well as driving organisational performance and efficiency. This means leading change from focusing on delivering within individual channels to a holistic view of customer experiences across journeys. Alongside other leaders, you will help uplift capability in the management of data, performance measures, improvements, planning and governance to support this change.

Who are we?

When you join Water Corporation, you play an important role for the people of WA. Our services are essential for life - everyday, millions of Western Australians rely on us to deliver and manage water across our state.

If you’re driven to make a meaningful contribution, you’ve come to the right place.

What you can expect with this role

You will have the opportunity to work flexibly across both our central Leederville and Balcatta premises with parking provided.

This is a permanent, full-time role with the offer of flexible working arrangements, which means you’ll have more time for the important things in life. No explanations required.

Other benefits include but not limited to, Social Club, Wellbeing Leave, On-site gym, Salary packaging, Professional development opportunities and purchased leave.

Your skills and experience

There are a few things that we’ll look for in your CV.

You’re an experienced people leader. With your coaching and support, you know how to give people the freedom to do their best work. You are well known for your collaborative approach and ability to develop strong internal and external relationships at all levels across business to support your team and customer outcomes. Your ability to inspire through your strategic thinking and vision is evident and you monitor trends, provide recommendations and best practice advice to assist in the achievement of business objectives.

You are someone who can influence and will drive the development, delivery and continuous improvement of holistic brand, marketing, and digital strategies across the Corporation.

You’ll have substantial experience in leading and managing high performing teams and have managed complex initiatives involving a cross-section of stakeholders and organisational change.

You’ll have a degree level qualification in commerce, communications, marketing, digital and/or a related discipline.

Sound like a match? Apply today

If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role.

Applications close Wednesday 29th January 2025

As part of the recruitment process, you will be required to complete Pre-Employment screening which may include a medical, qualification check police clearance and Australian working rights check.

We reserve the right to withdraw this ad prior to the closing date.

Our commitment to a diverse and inclusive workplace:

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

Applicants with disability who require adjustments, or alternative methods of communication in the recruitment process, can contact a Recruitment Officer at recruitment@watercorporation.com.au or 9420 2000.

To read our diversity and inclusion statement, please visit our website


Job no: 1434

Category: Marketing, Brand & Customer Strategy

  • Senior Marketing and Digital role leading team of ~40
  • Prominent WA brand and purpose driven organisation
  • Permanent opportunity with flexible working options

About the role

This senior position leads a team of ~ 40, with extensive depth and breadth. Responsible for Brand, Marketing, Digital Products, Community Partnerships and Schools Education. You’ll be the custodian of the Water Corporation Brand and responsible for the development and execution of our Brand and Digital Strategies to support business objectives and deliver on our Customer Strategy. You’ll have demonstrated experience in digital product strategy with the ability to champion the design, delivery and optimisation of public websites and customer portals to drive customer experience, security, performance and internal process efficiency.

As an experienced leader, you’ll align and inspire your teams to be trusted advisors in their chosen field and develop your leaders to ensure succession. You’ll aim to optimise efforts based on what matters most to customers, as well as driving organisational performance and efficiency. This means leading change from focusing on delivering within individual channels to a holistic view of customer experiences across journeys. Alongside other leaders, you will help uplift capability in the management of data, performance measures, improvements, planning and governance to support this change.

Who are we?

When you join Water Corporation, you play an important role for the people of WA. Our services are essential for life - everyday, millions of Western Australians rely on us to deliver and manage water across our state.

If you’re driven to make a meaningful contribution, you’ve come to the right place.

What you can expect with this role

You will have the opportunity to work flexibly across both our central Leederville and Balcatta premises with parking provided.

This is a permanent, full-time role with the offer of flexible working arrangements, which means you’ll have more time for the important things in life. No explanations required.

Other benefits include but not limited to, Social Club, Wellbeing Leave, On-site gym, Salary packaging, Professional development opportunities and purchased leave.

Your skills and experience

There are a few things that we’ll look for in your CV.

You’re an experienced people leader. With your coaching and support, you know how to give people the freedom to do their best work. You are well known for your collaborative approach and ability to develop strong internal and external relationships at all levels across business to support your team and customer outcomes. Your ability to inspire through your strategic thinking and vision is evident and you monitor trends, provide recommendations and best practice advice to assist in the achievement of business objectives.

You are someone who can influence and will drive the development, delivery and continuous improvement of holistic brand, marketing, and digital strategies across the Corporation.

You’ll have substantial experience in leading and managing high performing teams and have managed complex initiatives involving a cross-section of stakeholders and organisational change.

You’ll have a degree level qualification in commerce, communications, marketing, digital and/or a related discipline.

Sound like a match? Apply today

If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role.

Applications close Wednesday 29th January 2025

As part of the recruitment process, you will be required to complete Pre-Employment screening which may include a medical, qualification check police clearance and Australian working rights check.

We reserve the right to withdraw this ad prior to the closing date.

Our commitment to a diverse and inclusive workplace:

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

Applicants with disability who require adjustments, or alternative methods of communication in the recruitment process, can contact a Recruitment Officer at recruitment@watercorporation.com.au or 9420 2000.

To read our diversity and inclusion statement, please visit our website

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